Foreign Investment

HR Policies in JVs: Harmonizing Two Corporate Cultures

Joint ventures rarely collapse for lack of capital; they crack far more often because two management cultures collide in daily matters such as timekeeping, Tet bonuses or how staff are criticised. HR policy is therefore not back-office administration but part of the governance design the partners should settle from the start.

The legal framework

Labour Code 45/2019/QH14 sets the mandatory floor for every employer in Vietnam: internal labour regulations must be issued and, for employers with ten or more employees, registered as required; salary scales, pay tables and labour norms are built by the employer; and workplace dialogue mechanisms must be maintained. A joint venture’s HR policy may not sit below this legal floor.

The employer in the labour relationship is the joint venture company itself, not each capital contributor; pay, bonus and discipline policies therefore apply uniformly through company documents, and a partner cannot issue direct HR instructions to staff outside the company’s management chain without creating legal and governance risk.

Major HR decisions such as approving the payroll fund, organisational structure and senior management appointments are commonly reserved by the charter to the members’ council or the board, while day-to-day decisions belong to the general director and the executive team under the approved delegation matrix.

Applied analysis and a practical example

Management-culture clashes typically ignite at four points: hierarchy when giving feedback upward, bonus criteria based on seniority or performance, how disciplinary breaches are handled, and the language of official documents. Each can be defused in advance by translating both sides’ norms into written rules instead of expecting staff to absorb a parent company’s culture by osmosis.

Two parallel reward systems are a classic resentment source: parent-assigned expatriates on packages several times local salaries for the same role. The venture should separate assignment allowances paid by the parent from the venture’s own payroll fund, and publish position-based pay principles internally to reduce corrosive comparisons.

Retaining key staff is a shared problem: a Vietnamese middle manager fluent in both cultures is often worth more than a rotation of short-term assignees. Career paths and a bilingual training budget belong in the board-approved HR plan rather than depending on each general director’s goodwill.

Practical example: A consumer goods venture in Hai Duong saw resignations spike among Vietnamese sales supervisors after the foreign partner’s individual-performance bonus scheme replaced collective team bonuses overnight. The partners rebuilt a hybrid scheme with a team base and an individual top-up, piloted it in one region for two quarters, and turnover normalised without either side abandoning its philosophy.

Action checklist

  • Issue one set of labour regulations and pay scales for the venture
  • Separate parent assignment allowances from venture payroll
  • Write bonus criteria down: performance, seniority, and the blend
  • Agree the official working language for each document type
  • Put payroll fund and org chart under governing-body approval
  • Build training and promotion paths for local key staff

Deeper notes

Workplace dialogue and employee representative organisations are the official channels that absorb cultural friction before it hardens into disputes; a venture with a bilingual HR team and an anonymous feedback channel typically surfaces problems far earlier than one relying solely on middle managers’ reports.

Where a parent imposes global policies such as anti-corruption codes or data protection standards, the venture must integrate them into its labour regulations through Vietnamese procedure; a global policy that has not been localised is a weak basis for disciplining an employee in Vietnam.

Frequently Asked Questions

How can the two sides’ corporate cultures be harmonized in a joint venture?

The durable route is to turn cultural agreement into operating documents: one set of labour regulations, one position-based pay scale, written bonus criteria, and an agreed official language for each document class. The partners should form a joint HR team during establishment to translate each parent’s norms into rules that work in Vietnam, instead of leaving every manager to impose their own culture on the team.

Where do management-culture conflicts usually occur?

Clashes occur most often in appraisal and bonuses, in disciplinary handling, in how instructions pass between superiors and subordinates, and in expectations about hours and overtime. What these share is that they live in management habit, not in the joint venture contract; the fix lies in middle-management training and regular dialogue mechanisms, not in adjusting the capital ratio.

Who decides salary and bonus policy?

In principle the venture itself decides pay policy through its internal approval chain: the members’ council or board approves the payroll fund and policy framework under the charter, the general director and executives implement the detail, and employees participate through statutory workplace dialogue under the Labour Code. Neither capital contributor may unilaterally impose its parent-company pay policy on all venture staff.

This article has been quality-reviewed by the FLAW AI Legal Council