One-stop services at the park management board let FDI enterprises handle most procedures on site, but the line between what the board resolves itself and what still goes to departments must be known in advance. Finance and legal teams of FDI enterprises in Vietnam usually must answer this question in writing — as with one-stop services at park management boards — not by word-of-mouth experience.
Original texts and validity to verify
Site selection for one-stop services at park management boards must sit within Investment Law 143/2025/QH15 (effective 01/3/2026, replacing Law 61/2020/QH14) on encouraged areas and sectors, together with Decree 35/2022/ND-CP on industrial park and economic zone management. The management board is the delegated contact for many in-park procedures. Inside a park, sublease prices are agreed with the infrastructure developer, separate from the land rent the developer pays the State under Decree 103/2024/ND-CP, a distinction that matters when assessing one-stop services at park management boards. Deep specialized procedures remain with sector authorities. Comparing parks for one-stop services at park management boards therefore requires separating each cost layer and checking the incentive conditions recorded in the enterprise’s own investment registration certificate.
Points that decide the outcome in practice
- The management board is the delegated contact for many in-park procedures. Under the park management framework, the board runs the one-stop mechanism and is decentralized or authorized in fields like investment, land, construction, labor and environment within the park, letting enterprises file and receive results at one point.
- Deep specialized procedures remain with sector authorities. Fire design approval, higher-level environmental impact assessment and some sector licenses stay with specialized authorities; the board then acts as the receiving and chasing contact rather than the decider.
- On-site one-stop cuts travel, not statutory timelines. The main benefit is fewer trips, a chasing contact and file-status tracking; each procedure’s processing time still follows sector rules, so enterprises should not promise partners timelines based on faster-than-law expectations.
What to do now
- List the project’s procedures and ask the board in writing which are filed on site and which transfer to departments.
- For specialized procedures, clarify the final deciding authority and statutory timeline for the project schedule.
- Track file status through the board’s receipt slips and record every result-return milestone.
Conclusion
The key point on one-stop services park management boards on-site procedures is not to follow another park’s practice: each project must check its own lease, land allocation decision and tax notices.
Frequently Asked Questions
Which procedures can the park management board resolve?
In principle: The management board is the delegated contact for many in-park procedures. Under the park management framework, the board runs the one-stop mechanism and is decentralized or authorized in fields like investment, land, construction, labor and environment within the park, letting enterprises file and receive results at one point. Delegation scope to management boards varies by province — confirm the on-site procedure list with your own park’s board. If authority is unclear, ask in writing.
Which procedures still go to departments?
The distinction that matters: Deep specialized procedures remain with sector authorities. Fire design approval, higher-level environmental impact assessment and some sector licenses stay with specialized authorities; the board then acts as the receiving and chasing contact rather than the decider. Delegation scope to management boards varies by province — confirm the on-site procedure list with your own park’s board. Fix verbal understandings in writing.
Is handling at the board faster?
From the actual file’s perspective: On-site one-stop cuts travel, not statutory timelines. The main benefit is fewer trips, a chasing contact and file-status tracking; each procedure’s processing time still follows sector rules, so enterprises should not promise partners timelines based on faster-than-law expectations. Delegation scope to management boards varies by province — confirm the on-site procedure list with your own park’s board. Keep supporting records year by year.
Are there extra fees?
Short answer: The management board is the delegated contact for many in-park procedures. Under the park management framework, the board runs the one-stop mechanism and is decentralized or authorized in fields like investment, land, construction, labor and environment within the park, letting enterprises file and receive results at one point. Delegation scope to management boards varies by province — confirm the on-site procedure list with your own park’s board. Check this against the project file first.
This article has been quality-reviewed by the FLAW AI Legal Council
